Terms of Service

Last updated: 8 October 2025

1. Service Description

I provide remote fitness and nutrition coaching services to help you achieve your health and fitness goals.

What's included:

  • Personalized exercise programs
  • Custom nutrition plans with exact meals
  • Weekly check-ins and plan adjustments
  • Real-time WhatsApp support
  • Accountability and habit coaching
  • Personal form review for every workout

What's NOT included:

  • Medical advice, diagnosis, or treatment
  • Emergency support outside business hours
  • Guaranteed specific results or timelines

2. Client Responsibilities

  • Consult with your doctor before starting any exercise program if you have health concerns or medical conditions
  • Follow programs as prescribed and communicate any concerns promptly
  • Provide accurate information about your health, fitness level, and goals
  • Maintain active subscription with timely payments
  • Treat coaching communications professionally and respectfully

3. Payment Terms

  • Fees: £100/month (founding rate) or £150/month (standard rate)
  • Billing: Automatic monthly subscription via agreed payment processor - payments processed at the start of each billing cycle
  • Refunds: No refunds for partial months

4. Cancellation Policy

  • You may cancel your subscription at any time via written notice (email)
  • Cancellation takes effect at the end of your current paid billing period
  • You will continue to receive full coaching support through the end of your paid period
  • No cancellation fees or penalties
  • I reserve the right to terminate services for clients who violate these terms or behave inappropriately
  • You retain access to your custom plans already provided

5. Limitation of Liability

Important: Fitness coaching involves physical activity that carries inherent risks.

  • You participate in all activities at your own risk
  • I am not liable for injuries, health complications, or other damages arising from your participation
  • Maximum liability is limited to the amount paid for services in the month the issue occurred
  • I strongly recommend consulting healthcare providers for any health concerns

6. Intellectual Property

  • Custom plans created for you are for your personal use only
  • You may not share, resell, or distribute coaching materials
  • All website content, programs, and methodologies remain my intellectual property

7. Privacy and Confidentiality

  • Your personal information is protected under our Privacy Policy
  • I maintain confidentiality of your health and fitness information
  • Anonymous success stories may be shared with your explicit permission only

8. Modifications

I may update these terms from time to time. Significant changes will be communicated via email with 30 days notice.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled through the courts of England and Wales.

10. Contact

Questions about these terms? Contact me at coachingwithyg@gmail.com.